111pub Frequently Asked Questions

Creating a 111pub account is quick and straightforward. Click the registration link on the homepage, fill in your full name, email address, Philippine mobile number, and date of birth, then set a secure password. You will receive a verification code via SMS to confirm your number. Once submitted, your account will be created and you can proceed to complete KYC verification before making your first deposit.

To complete KYC (Know Your Customer) verification on 111pub, you need to submit a valid Philippine government-issued photo ID — such as a Passport, Driver's License, UMID, PhilSys National ID, Voter's ID, or SSS ID. You may also be asked to provide a proof of address document (utility bill or bank statement) and a selfie holding your ID. KYC is required by PAGCOR regulations before any withdrawal can be processed.

The minimum age to register and play on 111pub is 21 years old. This is mandated by PAGCOR regulations governing online casino and sports betting platforms in the Philippines. Players who cannot verify they are at least 21 years of age will have their accounts suspended and deposits returned. We strictly enforce this requirement to protect younger Filipinos from gambling-related harm.

To reset your 111pub password, go to the login page and click "Forgot Password." Enter the email address linked to your account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder. If you still cannot access your account, contact our 24/7 live chat support team for assistance.

No. 111pub strictly enforces a one-account-per-player policy. Creating multiple accounts — whether under the same name, different names, or shared devices — is a violation of our Terms and Conditions. Multi-accounting is used to abuse bonuses and is detected by our security systems. Accounts found in violation may be permanently banned and any associated funds forfeited. If you have trouble accessing your existing account, contact support rather than creating a new one.

To close your 111pub account, contact our support team via live chat or email at [email protected]. Before closure, ensure you have withdrawn any remaining balance. Account closure requests are typically processed within 3 to 5 business days. If you are closing your account due to gambling concerns, we strongly encourage you to consider our self-exclusion tools instead, which can be activated immediately through your account settings.

To deposit via GCash on 111pub, log in to your account, go to the Cashier section, and select GCash as your payment method. Enter the amount you wish to deposit and follow the on-screen instructions to complete the payment through the GCash app or web interface. GCash deposits on 111pub are processed almost instantly — most players see their balance updated within a few minutes. Make sure your GCash account name matches your 111pub registered name.

The minimum deposit on 111pub is ₱100 PHP. This applies to GCash, PayMaya, and most bank transfer options including BPI, BDO, and Metrobank. Some specific payment channels may have slightly different minimums, which will be displayed in the Cashier section at the time of deposit. We recommend starting with a comfortable amount you are prepared to lose, consistent with responsible gaming principles.

GCash withdrawals on 111pub are typically processed within 1 to 3 hours for verified accounts during business hours (8:00 AM to 12:00 AM PST). Withdrawals submitted outside business hours or over weekends may take slightly longer but are generally completed within 24 hours. Unverified accounts cannot process withdrawals until KYC is complete. If your withdrawal is taking longer than expected, contact our live chat support for a status update.

111pub does not charge platform fees on standard deposits or withdrawals. However, your payment provider (such as GCash, PayMaya, BPI, or BDO) may apply their own transaction fees depending on your account type and the transfer method. We recommend checking your e-wallet or bank's fee schedule for outbound transfers. Any applicable third-party fees will be clearly indicated during the withdrawal process in the 111pub Cashier.

The standard daily withdrawal limit on 111pub depends on your account verification tier and the payment method selected. For fully KYC-verified accounts using GCash or PayMaya, the daily withdrawal limit is up to ₱500,000 PHP. Bank transfer withdrawals via BPI, BDO, or Metrobank may have different limits. High-value withdrawal requests may require additional verification. Contact our support team for details specific to your account level.

In most cases, 111pub requires you to withdraw using the same payment method you used for your initial deposit. This is an anti-money laundering (AML) compliance requirement, not a platform restriction. For example, if you deposited via GCash, your withdrawal should go back to the same GCash account. If you need to use a different method — such as if your original account is no longer available — contact our support team to discuss your options.

111pub offers a wide selection of online slot games from leading providers popular in the Philippines, including JILI slots, Pragmatic Play, and more. Popular titles cover everything from classic three-reel fruit machines to modern video slots with bonus rounds, free spins, and progressive jackpots. You can browse and filter the full slots library by provider, theme, or volatility in the Slot section of the 111pub platform.

Yes, 111pub features live casino games through our Vivo Live section. Vivo Live streams real dealers in real time, offering games like Live Baccarat, Live Roulette, Live Blackjack, and Live Sic Bo. The experience is designed to replicate the feel of a physical casino floor from the comfort of your home in Manila, Cebu, Davao, or anywhere across the Philippines. A stable internet connection is recommended for the best streaming quality.

Yes, 111pub is fully optimized for mobile browsers on Android and iOS devices. You can play all games — including slots, live casino, bingo, and Fisher Game — directly through your smartphone or tablet browser without needing to download an app. The mobile interface is responsive and designed for smooth gameplay even on standard Philippine mobile data connections. Simply open your browser, navigate to 111pub.cam, and log in to your account.

RTP varies by game title and provider. Most slots available on 111pub from providers like JILI and Pragmatic Play have RTPs ranging from 95% to 97%, which is competitive within the Philippine online casino market. RTP represents the theoretical percentage of wagered money a slot returns to players over a very large number of spins — it is a long-term statistical measure, not a guarantee of individual session results. Check each game's info panel for its specific RTP.

111pub covers a wide range of sports betting markets relevant to Filipino fans, including PBA (Philippine Basketball Association) games. You can find PBA game odds and betting lines in the sports section of the platform during active PBA seasons. Beyond PBA, 111pub also covers NBA, UFC, international football, boxing, and other major events. Sports betting options may vary based on current live events and scheduled fixtures.

111pub offers a welcome bonus package for newly registered and verified players. The exact bonus amount and structure — including match percentage and maximum bonus cap — are displayed on the Promotions page and may be updated periodically. New players are encouraged to check the current offer at the time of registration. Welcome bonuses are typically credited after your first qualifying deposit and are subject to wagering requirements before withdrawal.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before it becomes withdrawable as real cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before cashing out. On 111pub, wagering requirements and eligible games for each bonus are clearly listed in the bonus Terms and Conditions. Always read the fine print before claiming any promotion.

Yes, 111pub periodically offers free spins as part of welcome packages, reload bonuses, and special game launch promotions. Free spins are typically tied to specific slot titles and may carry wagering requirements on any winnings generated. The number of free spins, eligible games, and expiry period vary by promotion. Check the Promotions section of 111pub regularly or opt in to email notifications to stay updated on the latest free spins offers.

Yes, 111pub has a loyalty rewards program that recognizes and rewards consistent players. As you play real-money games across the platform, you accumulate loyalty points that can be exchanged for bonus credits, free spins, or other rewards. Active players may also be invited to join higher VIP tiers, which unlock benefits such as faster withdrawals, dedicated account managers, higher limits, and exclusive promotions. Details about the current loyalty program structure are available in the Promotions section.

Yes, 111pub is a PAGCOR-regulated online casino and sports betting platform. PAGCOR (Philippine Amusement and Gaming Corporation) is the government body authorized to license and regulate gambling operations in the Philippines. Operating under PAGCOR oversight means 111pub meets standards for fair play, player fund protection, AML compliance, and responsible gaming. License details are available on the About Us page of the 111pub website.

To self-exclude from 111pub, go to Account Settings and select Responsible Gaming, then choose Self-Exclusion. You can select a temporary exclusion period (30, 90, or 180 days, or 1 year) or request permanent account closure. Self-exclusion takes effect immediately — you will be logged out and unable to access real-money features for the duration. You can also contact our 24/7 live chat or email [email protected] to request self-exclusion at any time.

Yes. 111pub provides player-controlled deposit limits as part of our responsible gaming tools. You can set daily, weekly, or monthly deposit caps directly from your Account Settings under Responsible Gaming. Once a limit is set, it takes effect immediately. If you request to increase your limit, a mandatory 7-day waiting period applies to prevent impulsive decisions. Reducing your limit is always instant. We encourage all players to use these tools proactively.

If you feel your gambling is no longer under control, the most important thing is to act early. On 111pub, you can immediately activate self-exclusion or a cooling-off period through Account Settings. Our 24/7 support team is also available via live chat to help you set limits or close your account. For professional support, PAGCOR maintains responsible gaming resources for Filipino players. Please remember: asking for help is a sign of strength, not weakness, and you do not have to face this alone.